Privacy Policy

Data Protection Notice

Metroglas AG takes the protection of personal data very seriously. Personal data is processed in accordance with the applicable data protection laws, in particular the Swiss Federal Act on Data Protection (FADP / DSG). Where applicable, the processing of personal data is also carried out in compliance with the EU General Data Protection Regulation (GDPR).

This privacy notice explains how Metroglas AG and its affiliated companies collect, process and use personal data when you visit our website, use our services or interact with us.

If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with a competent supervisory authority. For Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

 

1. Privacy at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data refers to any data that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy listed below this text.

Data Collection on Our Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the legal notice section of this website.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This consists primarily of technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you enter our website.

How do we use your data?

Some of the data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to request, free of charge, information about the origin, recipients, and purpose of your data. You also have the right to request the correction, blocking, or deletion of this data. For this and any other questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to file a complaint with the competent supervisory authority.

Under certain circumstances, you have the right to request the restriction of the processing of your personal data. For details, please refer to the Privacy Policy under “Right to Restriction of Processing.”

Analytics Tools and Third-Party Tools

When you visit this website, your browsing behavior may be statistically analyzed. This is primarily done using cookies and so-called analytics programs. The analysis of your browsing behavior is generally anonymous; your browsing behavior cannot be traced back to you.

You may object to this analysis or prevent it by not using certain tools. Detailed information about these tools and your options for objection can be found in the following privacy policy.

 

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This includes, among other things, IP addresses, contact requests, metadata and messages, contract information, contact information, names, website access, and other data generated via a website.

The host’s services are used to ensure the business relationship with our potential and existing customers (Art. 6(1)(b) GDPR) and to provide our online services in a secure, fast, and efficient manner (Art. 6(1)(f) GDPR).

If consent has been obtained, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent may be revoked at any time.

Our hosting service provider processes your data only to the extent necessary to provide the service and to follow our instructions regarding data.

 

3. General Information and Mandatory Disclosures

Privacy Policy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection laws and this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

Information on the Data Controller

The data controller for data processing on this website is:

Metroglas AG

Lagerstrasse 2

8910 Affoltern am Albis

 

Represented by:

Managing Director:

Philippe Ehrismann

 

Phone: +41 44 763 50 10

Email: [email protected]

 

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

 

Data Protection Officer

Metroglas AG has appointed a Data Protection Officer.

Metroglas AG

Attn: Data Protection Officer

Lagerstrasse 2

8910 Affoltern am Albis

Phone: +41 44 763 50 10

Email: [email protected]

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may also withdraw any consent you have already given us at any time. To do so, simply send us an informal email. The lawfulness of any data collection that took place prior to your withdrawal remains unaffected.

Right to object to data collection in specific cases; right to object to direct marketing (Art. 21 GDPR)

If the data is processed on the basis of Art. 6(1)(e) or (f) of the GDPR, you have the right to object to the processing of your personal data for reasons arising from your particular situation. This also applies to any profiling carried out on the same basis. Please refer to this Privacy Policy for the legal basis of each data processing activity. If you object, we will no longer process your personal data in question unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for the purpose of direct marketing, you have the right to object to this at any time. This also applies to profiling in connection with direct marketing. If you object, your personal data will no longer be used for direct marketing (objection pursuant to Art. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of a violation of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State where they habitually reside, where they work, or where the alleged violation occurred. The right to lodge a complaint is independent of any other administrative or judicial proceedings available as a remedy.

Right to data portability

You have the right to request that we provide you or a third party with all data that we process automatically based on your consent or to fulfill a contract, in a commonly used machine-readable format. If you request the direct transfer of the data to another data controller, this will only occur if it is technically feasible.

SSL and/or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://” and by the lock icon in your browser bar.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Right of Access, Deletion, and Correction

Within the scope of applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its origin and recipients, and the purpose of data processing, as well as the right to have this data corrected or deleted, if applicable. For this and any other questions regarding personal data, you may contact us at any time at the address provided in the legal notice.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. To do so, you may contact us at any time at the address provided in the legal notice. The right to restriction of processing applies in the following cases:

  1. If you dispute the accuracy of your personal data stored with us, we generally require time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  2. If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of erasure.
  3. If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of erased.
  4. If you have lodged an objection pursuant to Article 21(1) of the GDPR, a balancing of your interests against ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data—apart from its storage—may only be processed with your consent or for the establishment, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.

Objection to promotional emails

We hereby object to the use of contact information published in accordance with the legal notice requirement for the purpose of sending unsolicited advertising and informational materials. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited transmission of advertising information, such as via spam emails.

Bug Bounty Program

We appreciate you informing us of security vulnerabilities on our website. Please report any security vulnerabilities immediately to [email protected] so that we can assess the risk and take corrective action. However, we do not have an official reward system for bug reports and therefore cannot guarantee monetary rewards. Thank you for your valuable support!

 

4. Data Collection on Our Website

Cookies

Use of Usercentrics Consent Management Platform (CMP)

We use the Usercentrics CMP (Usercentrics A/S, Havnegade 39, 1058 Copenhagen) to manage cookie consents in compliance with revDSG and GDPR.

Data Processed

  • Anonymized IP address
  • Timestamp of consent
  • Browser and device information
  • URL of page visited
  • Encrypted consent key
  • Consent status per category

Storage Duration

Consent is stored in the “CookieConsent” cookie for 12 months.

Legal Basis

  • revDSG: Overriding interest in lawful cookie management
  • GDPR: Art. 6(1)(c), Art. 6(1)(f), Art. 7

Withdrawal

Consent may be changed at any time via “Cookie Settings.”

More Information

https://www.cookiebot.com/de/privacy-policy/

Contact Form

We use HubSpot (HubSpot, Inc., Cambridge, MA, USA) to manage contact form submissions.

Data Processed

  • Name, email, phone
  • Message content
  • Technical metadata (IP, timestamp, browser)
  • Consent information (if enabled)

HubSpot records legal basis and communication preferences.

Purpose

  • Responding to inquiries
  • Customer communication
  • Consent documentation
  • Audit‑ready data records

Legal Basis

revDSG: Overriding interest in communication
GDPR: Art. 6(1)(a), (b), (f)

Data Processing Location

EU and USA (with Standard Contractual Clauses).

Retention

Data is stored only as long as necessary; deletion is possible on request.

More info: https://legal.hubspot.com/privacy-policyb

 

5. Social Media

LinkedIn Plugin

Our website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

 

Every time you access one of our pages that contains LinkedIn features, a connection is established with LinkedIn’s servers. LinkedIn is informed that you have visited our website using your IP address. If you click the LinkedIn “Recommend” button while logged into your LinkedIn account, LinkedIn can associate your visit to our website with you and your user account. Please note that, as the provider of the website, we have no knowledge of the content of the data transmitted or its use by LinkedIn.

 

The use of the LinkedIn plugin is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in achieving the widest possible visibility on social media.

 

For more information, please refer to LinkedIn’s privacy policy at:

https://www.linkedin.com/legal/privacy-policy

 

6. Analytics Tools and Advertising

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

 

Google Analytics uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is generally transmitted to a Google server in the United States and stored there.

 

The storage of Google Analytics cookies and the use of this analytics tool are based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP Anonymization

We have enabled the IP anonymization feature on this website. This causes Google to truncate your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before transmitting it to the United States. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google

Browser Plugin

You can prevent cookies from being stored by adjusting your browser settings accordingly; however, please note that in this case you may not be able to use all features of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link:

https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to Data Collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent the collection of your data during future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please refer to Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de

Data Processing

We have entered into a data processing agreement with Google and fully comply with the strict requirements of German data protection authorities when using Google Analytics.

Retention Period

Data stored by Google at the user and event level that is linked to cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android Advertising ID) is anonymized or deleted after 14 months. For more details, please visit the following link: https://support.google.com/analytics/answer/7667196?hl=de

8. Third Party Services

Email Delivery via Postmark

To send transactional emails (e.g., registration confirmations, password resets, system notifications), we use the “Postmark” service provided by ActiveCampaign LLC, USA. In doing so, personal data such as your email address is transmitted to Postmark to ensure delivery of the respective message. Data processing is based on our legitimate interest in reliable and secure email delivery, in accordance with the Swiss Data Protection Act (revDSG). We have entered into a data processing agreement with Postmark. Data may be transferred to the United States; this is done on the basis of the Swiss-U.S. Data Privacy Framework and supplementary appropriate safeguards (Standard Contractual Clauses).

Further information: Postmark Privacy Policy.

 

International Data Transfers

Personal data may be transferred to other companies or to external service providers located outside Switzerland or the European Economic Area (EEA).

Where such transfers take place, they are carried out in accordance with applicable data protection laws. If the recipient country does not provide an adequate level of data protection, Metroglas AG ensures appropriate safeguards, such as the use of Standard Contractual Clauses (SCC) or other legally recognised transfer mechanisms.